Do My Reward Points Expire?

  • Updated

Yes. Reward Points are valid for 12 months. If you do not successfully earn or spend any Reward Points for 12 consecutive months, your remaining points balance will expire.

Each successful earning or spending of Reward Points constitutes an active event. Each active event resets the validity period of all unexpired Reward Points to 12 months from the date of that event.

Logging in, browsing the App, or participating in an activity without earning or spending Reward Points does not constitute an active event. Point changes resulting from refunds, transaction reversals, point reversals, or related corrections also do not constitute active events.

Once Reward Points expire, they cannot be restored, exchanged for cash, or compensated in any other form. Expiration applies only to your Reward Points balance and does not delete your streak records, redemption records, or other Account data.

 

What happens if I delete my Runmefit Account?

When you delete your Account, any remaining Reward Points will expire. They cannot be restored, exchanged for cash, or compensated in any other form.

Was this article helpful?

0 out of 0 found this helpful

Have more questions? Submit a request