If you no longer want to use the Rewards Program, you can contact our support team to request withdrawal.
Before you withdraw
Once your withdrawal is complete, the Runmefit App will return to its standard layout, and Rewards Program features will no longer be available.
Any remaining Reward Points in your Account will expire and cannot be exchanged for cash or other compensation. Any unused Streak Wands and related benefits will also expire and cannot be returned or compensated.
Withdrawing from the Rewards Program does not delete your Runmefit Account or other account data. You can continue to use other features in the App, including Bluetooth connection, workout records, and health data.
Your data will continue to be handled in accordance with applicable laws and our Privacy Policy.
How do I withdrawal from the Rewards Program?
The Rewards Program is linked to your Runmefit Account and cannot be turned off directly in the App.
To request withdrawal:
- Open the Runmefit App.
- Go to My > Feedback.
- Submit a request to withdrawal from the Program.
You can also contact our support team through either of the following channels:
- Help Center: https://help.runmefit.com
- Email: feedback@runmefit.com