Last Updated: September 10, 2026
Article 1 Overview
1.1 These Reward Terms and Condition (the "Terms") govern your access to and use of the Runmefit App (the "App") and Runmefit Rewards Program (the "Program"). In these Terms, the App, the Program, and all related content and features are referred to as the "Services."
1.2 The Services are owned and operated by Shenzhen Starmax Technology Co., Ltd., the developer of Runmefit ("Runmefit," "we," "us," or "our"). By downloading, installing, accessing, or using the Services, you acknowledge that you have read and understood these Terms and agree to be bound by them. If you do not agree to any part of these Terms, please exit the App and uninstall it.
1.3 The Runmefit Rewards Program (the "Program") aims to encourage daily walking by rewarding you for your steps and participation in activities available through the App. Reward Points are virtual points that can only be used to redeem rewards in the App. Reward Points are not monetary equivalents, tokens, or a form of virtual currency and have no monetary value. Reward Points cannot be refunded in cash, withdrawn, or converted into any monetary equivalent. Any sale, transfer or exchange of Reward Points inside or outside the App is strictly prohibited.
1.4 The Program is available only in certain regions. You must be at least 18 years old to be generally eligible to use the Program. If applicable laws in your jurisdiction impose age or other restrictions on reward programs or virtual benefits, you must comply with those requirements.
1.5 The Program is intended for individual users only. You cannot use the Program for commercial activities or to obtain unauthorized commercial benefits.
1.6 Certain Program features may require access to data, including step counts, activity data, and location information. If you disable any required data access permissions, you may not be able to earn, calculate, or redeem Reward Points properly. For more information about how we collect, use, and protect your data, please refer to our Privacy Policy.
Article 2 Your Obligations
2.1 You must comply with these Terms and all rules published in the App while participating in the Program.
2.2 You agree to use the App and the Program only under the conditions set out herein.
You specifically agree to:
(1) hold only one Account to participate in the Runmefit Rewards Program and not create, maintain, or use multiple Accounts;
(2) not use another User's Account, share an Account with another User, impersonate another User, or otherwise circumvent Account restrictions;
(3) use a genuine mobile phone or tablet to access the Program downloaded through the App Store or Google Play, and not use emulators, virtual devices, scripts, plug-ins, or other unauthorized software that enables multiple instances of the App on one mobile phone or tablet;
(4) not provide Runmefit (including during registration, Account updates, participation in activities, or reward claims) with false, inaccurate, misleading, or fraudulent information;
(5) not falsify, alter, simulate, or otherwise manipulate step counts to improperly obtain Reward Points or other benefits;
(6) not exploit system vulnerabilities, use automated tools, or employ other improper means to improperly obtain Reward Points, Rewards, or other benefits.
(7) not circumvent Service mechanisms to repeatedly obtain Rewards by changing the device's time or time zone, or by similar methods;
(8) not circumvent step verification, Reward Point calculations, allocation, redemption rules, or other security mechanisms;
(9) not interfere with the proper functioning of Reward Point earning or redemption mechanisms;
(10) not obtain Rewarded ads improperly, including by repeatedly requesting ads or exploiting technical vulnerabilities;
(11) not use third-party tools, software, or systems to interfere with, tamper with, or otherwise affect data tracking or activity verification results in order to obtain Reward Points from partner channels.
Article 3 Earning Reward Points
3.1 You are awarded Reward Points by performing actions promoted on the App, including daily walking, Streak Milestone Challenges, watching ads or sponsor-provided content, and other designated activities.
3.2 The rate at which Reward Points are accumulated and the conditions for redeeming them may vary depending on your country or region, participation period, membership status, and other applicable factors. The specific Reward Point rules, amounts, earning conditions, and limits are as specified or displayed in the App. The number of Reward Points awarded for time-limited activities and challenges may vary depending on the activity content or applicable challenge rules.
3.3 Step Rewards. You may earn Reward Points when your valid steps for the day reach specified milestones. At each Daily Milestone, Reward Points are calculated based on your Account status at that time. If your Account status changes afterward, any Reward Points earned subsequently will be calculated according to the rules applicable to your new Account status. Reward Points already awarded will be handled in accordance with Article 7.5. The applicable redemption rate, daily limits, and rules for determining your Account status are as shown in the App.
3.4 Streak Rewards. Streak Rewards are granted only after you complete the required tasks and meet the applicable conditions. The specific streak cycle and reward rules are as shown in the App. If you break your streak, your streak progress and eligibility for Reward Points will be recalculated under the App rules. If you use a Streak Wand to save your streak, Article 5.2 and the applicable rules shown in the App will apply.
3.5 Step counting and streak-related actions use your local time zone. You can not repeatedly claim rewards by using the method described in Article 2.2(7).
3.6 Watch Ads. You may earn additional Reward Points by watching ads provided by third-party advertising service providers. You understand and agree that:
(1) The number of Rewarded Ads is displayed in the App.
(2) After watching an ad in full, you may randomly receive between 2 and 1,000 Reward Points. Each reward is independently and randomly determined and does not affect any other reward. The applicable probabilities are disclosed at this link. The disclosed probabilities may change from time to time.
(3) You must watch the ad in full. If you leave the App or exit the ad before it finishes playing, no Reward Points will be awarded.
(4) Ad availability, loading, playback, and reward delivery may be affected by third-party advertising providers, network conditions, device performance, and other factors. We do not guarantee that ads will always be available or that you will successfully receive a reward in every circumstance. Any applicable liability will be determined in accordance with Articles 9 and 11.
3.7 Partner Rewards. The number of Reward Points available through third-party partner channels, as well as the applicable fulfillment and verification requirements, will be described in the App. The number of Reward Points received may vary by user, service, and applicable activity rules and may change from time to time. Reward Points will be credited to your Account only after the partner confirms to Runmefit that you have completed the required action, such as visiting a page or participating in an activity. Missing Reward Points may be claimed under Article 7.6.
Article 4 Reward Points Redemption
4.1 You may redeem Reward Points for available benefits under the rules and instructions in the App. Rewards may include, but are not limited to, Runmefit Plus benefits, gift cards, and other rewards offered through the App.
4.2 Redemptions may be subject to participation periods, participant limits, reward availability, daily, weekly, or monthly limits, or other restrictions. The applicable redemption conditions will be specified in the App. Redemption must follow the instructions provided in the App. After redemption, your points balance will show the Reward Points deducted and the status of reward issuance or credit.
4.3 Your redemption request will be subject to manual review, normally within 2 to 5 days. The review may take longer due to holidays or other force majeure events. If the review finds that the Reward Points were obtained in violation of Article 2 of these Terms, your redemption request will be rejected.
4.4 If you redeem an in-app benefit offered by Runmefit, such as Runmefit Plus membership, or a virtual in-app item, the benefit will be linked to your Runmefit Account and cannot be transferred. Any applicable validity period begins on the date the redemption is approved.
4.5 If you redeem another virtual item or gift card, its validity period and terms of use are provided at redemption. The provision, fulfillment, and after-sales service of third-party items, gift cards, and physical items are subject to Article 9.
4.6 Completed redemptions cannot be cancelled or reversed.
4.7 In the event of a software defect, system error, human error, external attack, or other technical issue resulting in an incorrect redemption, including an incorrect number of Reward Points being required, we reserve the right to cancel these redemptions. The reason for the cancellation will be provided, and any valid Reward Points deducted for the cancelled redemption will be returned. Reward Points that were incorrectly awarded, awarded more than once, or obtained in violation of these Terms will be handled separately under Article 7.5. This Article does not authorize the automatic collection of any difference in redemption value.
Article 5 App Subscriptions and Virtual In-App Items
5.1 Runmefit Plus
(1) Runmefit Plus is an optional, subscription-based premium service that provides additional benefits, including bonus Reward Points, higher daily Reward Points limits, complimentary virtual in-app items, and other benefits specified in the App. Applicable benefits and conditions are shown in the App.
(2) Paid subscriptions are processed through the App Store, Google Play, or other applicable payment platforms and are subject to their respective terms of service, privacy policies, and payment rules. The price, billing period, and number of Reward Points required for redemption will be displayed before you confirm the transaction. You are responsible for any Reward Points, fees, and applicable taxes associated with subscriptions or redemptions made through your Account. You are also responsible for providing accurate and up-to-date transaction information.
(3) New subscribers are eligible for a 3-day free trial (Free-trial duration and eligibility may vary depending on your region, account status, or promotional offer and will be specified on the subscription page). Before confirming your subscription, the trial period, price, billing cycle, and automatic renewal terms will be displayed. Unless you cancel within the period specified by the applicable payment platform, your subscription will automatically convert to a paid subscription when the trial period ends, and you will be charged in accordance with the applicable terms.
(4) You can manage your subscription through the applicable app store. Cancellation of automatic renewal does not affect your membership benefits until the end of the current paid subscription period. For free trials, refunds, or transaction cancellations, the applicable app store rules and purchase terms determine when your benefits end. Renewal notices will comply with applicable law and payment platform rules. Streak Wands already granted will be handled in accordance with Article 5.2.
(5) Redeeming Runmefit Plus with Reward Points does not automatically start a paid subscription. The applicable conditions and validity period are as shown in the App, and the validity period begins in accordance with Article 4.4. Paid subscriptions must be managed and refunded through the applicable app store. Reward Points used for redemption are subject to Articles 4.6 and 4.7.
Relevant platform terms:
App Store: LICENSED APPLICATION END USER LICENSE AGREEMENT;
Google Play: Google Play Terms of Service.
5.2 Streak Wands
(1) Streak Wands are virtual items used solely to save your streak. Runmefit retains all ownership rights in Streak Wands and related benefits. Streak Wands are not monetary equivalents, tokens, nor a form of virtual currency and have no monetary value. They cannot be redeemed for cash, Reward Points, gift cards, or other rewards, and cannot be traded, gifted, or used for any purpose outside the App.
(2) Streak Wands may be obtained through Reward Points redemption, in-app purchases, plus membership benefits, or other promotions. Each Streak Wand can save your streak for one missed day and must be used manually in accordance with the instructions in the App. The timing for saving your streak is based on the time zone of your location. Any other rules regarding missed days and saving your streak are as shown in the App. Once a Streak Wand has been used, the action cannot be reversed, and the Streak Wand will not be returned.
(3) Free Streak Wands for Plus members are valid until the end of the calendar month in which they are issued. Unused Streak Wands expire at month-end and are not extended or carried over. Cancellation of automatic renewal or membership expiration does not affect their validity before month-end.
(4) Streak Wands obtained through point redemption, in-app purchases, or an initial complimentary grant remain valid indefinitely unless otherwise stated. Streak Wands from different sources are subject to their respective validity periods and are used in order of expiration.
(5) Upon deletion of your Account, any unused Streak Wands and related benefits will expire and will not be returned or compensated. This does not release us from liability that we are legally required to bear. Any outstanding matters and data processing before Account deletion are subject to Article 6.4.
Article 6 Reward Points Expiration and Forfeiture
6.1 Reward Points are valid for 12 months. Each successful earning or spending of Reward Points constitutes an active event and resets the validity period of all unexpired Reward Points to 12 months from the date of that event. Point changes resulting from refunds, transaction reversals, point reversals, or related corrections do not constitute active events and do not reset the validity period. Earning or spending records that have been reversed do not count as active events.
6.2 Logging in, browsing the App, or participating in an activity without earning or spending Reward Points does not constitute an active event under this Article. If no qualifying active event occurs for 12 consecutive months, your points balance will expire, with no cash or other compensation.
6.3 Reward Points expiration applies only to the expired points balance and does not automatically delete streak records, redemption records, or other Account data. Records necessary for review and appeal will be retained during any suspension or restriction arising from suspected violations. Temporary measures will not automatically clear the points balance.
6.4 Outstanding redemptions and appeals relating to the Program will be handled before voluntary account deletion or permanent termination of Program access. Any remaining Reward Points will expire upon Account deletion, and no cash or other compensation will be provided. Account data will be handled in accordance with applicable law and our Privacy Policy. Immediate deletion of all records is not guaranteed. Partial forfeiture or a full reset of Reward Points to zero due to a violation will be handled in accordance with Article 7.
Article 7 Irregularities and Appeals
7.1 We may temporarily withhold relevant Reward Points or redemptions, restrict Program-related features, or conduct a review where there are reasonable indications of irregular activity, including suspected cheating, fraud, abuse of the reward mechanism, circumvention of the rules, or other violations. These measures do not mean that all of your benefits have been cancelled.
7.2 Following confirmation of a violation, we reserve the right to refuse to issue or cancel the relevant rewards, deduct or forfeit the relevant Reward Points, or reset your entire points balance to zero. The measures taken will depend on the nature, severity, and impact of the violation of these Terms or applicable activity rules. We reserve the right to terminate all or part of your access to the Program in cases of serious violations of these Terms or applicable activity rules. The same measure may apply to conduct that may harm the legitimate rights or interests of Runmefit, other users, or third parties. Any action we take will be proportionate to the severity and impact of the violation.
7.3 You will be notified of the reason, scope, measures taken, and applicable appeal process for any action taken under Articles 7.1 or 7.2. You can submit an explanation or appeal within the period and through the process specified in the notice or published in the App. You can also contact us through the channels listed in Article 12.2. Your explanation, supporting materials, and relevant platform records will be reviewed, and the outcome will be communicated to you. Failure to submit an appeal does not, by itself, mean that a violation has been confirmed.
7.4 If our review confirms that an action was taken in error, we will correct it and restore the affected benefits. For confirmed violations, the relevant measures may be maintained, modified, or revoked based on the review results and the severity of the violation, including partial forfeiture or a complete reset of the points balance. Relevant records will be handled in accordance with Articles 6.3 and 6.4.
7.5 We reserve the right to correct, recover, or deduct Reward Points that were incorrectly awarded, awarded more than once, or obtained in violation of these Terms, and to notify you accordingly. Violations subject to the measures described in Article 7.2 will be handled in accordance with that Article. Changes in Account status, including changes to Runmefit Plus membership, will not retroactively affect Reward Points correctly awarded under the rules applicable at the time. A settlement dispute between a third-party partner and the platform, including a partner's refusal or failure to pay the corresponding amount to the platform, does not by itself justify recovering Reward Points earned in compliance with these Terms.
Article 8 Reward Points Verification
8.1 Reward Points are considered awarded when they are reflected in your points balance. All Reward Points are issued after system verification. The verification process may include reviewing device data records, data synchronization status, task completion, and other relevant information. Technical factors such as device connectivity, network conditions, server processing, and third-party services may delay the crediting of Reward Points.
8.2 Reward Points earned through steps are calculated based on your valid step count. The calculation and verification rules for Reward Points from other sources are as shown in the relevant activity or feature in the App. Step and activity data may be affected by factors such as device sensors, wearing conditions, mobile device performance, system environment, and network connectivity.
8.3 We take reasonable measures to improve data accuracy, but cannot guarantee that all data will always be completely accurate, up to date, or error-free. Abnormal data generated through simulated activity, automated tools, data modification, exploitation of system vulnerabilities, or other cheating may be excluded from Reward Point calculations. Violations will be handled in accordance with Article 7, and technical issues will be subject to Article 11.
Article 9 Third-Party Services
9.1 Third-party services under the Program may include advertising, payment processing, partner tasks, gift cards, other virtual items, physical items, delivery, and after-sales services. The provider, terms of use, validity period, and applicable rules are shown on the relevant redemption or service page and in the applicable transaction terms.
9.2 Third-party benefits may require a direct transaction or service relationship with the relevant third party. Items or services provided directly by a third party are subject to that third party's terms regarding provision, use, fulfillment, and after-sales service. Redemption or fulfillment matters within our responsibility will be handled in accordance with applicable law and the relevant transaction terms. Delivery and after-sales services for physical items may be provided by the relevant logistics provider, item provider, or manufacturer in accordance with the applicable transaction terms.
9.3 Each party is responsible for its obligations under applicable law, these Terms, and the relevant transaction terms. We do not provide additional guarantees for third-party services beyond our reasonable control. This does not limit any responsibility arising from our own fault or any responsibility that we are required to assume under applicable law. The display or availability of information about a third-party benefit does not constitute an additional endorsement, recommendation, or guarantee of the relevant third party, item, or service.
9.4 We handle redemption, reward fulfillment, and related matters within our responsibility. Issues concerning items or services provided directly by a third party will be addressed by providing the relevant contact information or necessary assistance. You may contact us through the channels listed in Article 12.2.
Article 10 Updates to These Terms and Conditions
10.1 We reserve the right to modify the rules and content of the Program, including Reward Point earning methods, amounts, limits, step requirements, and verification algorithms; redemption conditions and the number of Reward Points required; Runmefit Plus services or subscription prices; the methods, quantities, usage rules, and validity periods for Streak Wands; and the addition, modification, removal, suspension, or cancellation of activities or rewards. The number of Reward Points required for the same reward may vary at different times or during different activities. The applicable requirements are as shown in the App.
10.2 Rule changes, including their effective date and scope, will be announced in the App and comply with applicable law and purchase platform rules. The validity period of Streak Wands already obtained is protected in accordance with Article 5.2(4). Corrections or recovery of Reward Points already awarded will be handled only in accordance with Article 7. Reward eligibility restrictions for abnormal Accounts will be handled in accordance with Article 7.
10.3 You will be notified at least 30 days in advance of the permanent discontinuation of all or part of the Program, together with the applicable arrangements for handling the discontinuation.
Article 11 Service and Liability
11.1 The Program is provided on an “as is” basis. We do not guarantee that the Services will always be available, uninterrupted, or completely accurate. Step data, Reward Point calculations, redemptions, and Streak Wand use may be affected by factors such as devices, systems, network conditions, data synchronization, and third-party services, which may result in delays, errors, missing data, or Reward Points not being credited.
11.2 In the event of an irregularity, we will review the matter and take appropriate measures to address issues caused by errors on our platform. We are not responsible for technical issues or third-party factors beyond our control. To the extent permitted by law, we are not responsible for losses resulting from your violation of these Terms.
Article 12 Additional Terms and Contact
12.1 Certain products or services may be subject to additional terms. If these Terms conflict with applicable additional terms, the additional terms will prevail.
12.2 For Program questions, support, appeals, withdrawal, or Account deletion, you can contact our support team through any of the following channels:
- Help Center: https://help.runmefit.com
- Email: feedback@runmefit.com
- In the Runmefit App: My → Feedback