Why is there no historical health data on my watch or fitness tracker or app?

  • Updated

Make sure the automatic detection feature is turned on.

Steps: Go to the "Runmefit" App and set it up under Devices > Device settings.                    

Tips: By default, the watch or fitness tracker takes measurements every 15 minutes.

Note: During automatic heart rate or blood oxygen measurement, if you're moving or the watch or fitness tracker is improperly worn, it might fail to detect, and therefore, the measurement data cannot be captured.

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