Why is there no historical health data on my device or app?

  • Updated

Make sure the automatic detection feature is turned on.

Steps: Go to the "Runmefit" App and set it up under Devices > Device settings.

runmefit-device-settings.png                    auto-measurement.png

Tips: By default, the device takes measurements every 15 minutes.

Note: During automatic heart rate or blood oxygen measurement, if you're moving or the bracelet is improperly worn, it might fail to detect, and therefore, the measurement data cannot be captured.

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